Help Shape the Future of Social
Headquartered in Texas with team members across the globe, Social Factor is a remote-first team helping enterprise brands manage social media engagement, moderation, governance, analytics, and live digital experiences at scale. We’re collaborative, innovative, and passionate about building safer, smarter, and more connected online communities.
Who We Are
We collaborate with clients to create social spaces that benefit brands, audiences, networks – everyone. A good day at Social Factor is when teams and technologies create new connections and grow business value.
How We Work
We are a remote-first organization with team members collaborating across the globe. Our teams work wherever works best for them, connecting through a variety of tools and virtual events. Teams meet in person periodically to solve problems, plan the future, and even introduce our pets to each other!
Benefits Designed Around People
At Social Factor, we believe great work happens when people feel supported. That’s why we offer benefits and programs designed to promote flexibility, well-being, professional growth, and work-life balance for our team members.
Remote Flexibility
Work remotely with the freedom, flexibility, and support to do your best work from wherever you thrive.
Health & Wellness
Comprehensive medical, dental, vision, and FSA benefits designed to support your health and well-being.
Time to Recharge
Enjoy unlimited PTO, company holidays, and parental leave to help you balance work and life.
Financial Future
Plan ahead with 401(k) benefits that help support your long-term financial goals and future.
Community Impact
Take time to give back through volunteer service opportunities that support the communities around us.
Modern Technology
Stay connected and productive with up-to-date Apple technology and collaboration tools.
Supporting Every Team Member
Benefits vary by employment status, but we believe every team member should have access to resources that help them thrive. Eligible part-time employees receive paid professional development hours, access to our Employee Assistance Program (EAP), volunteer opportunities through Social Factor Serves, and participation in our 401(k) program based on applicable service requirements.
Our Values
WE EXCEL
Never Settle.
When we look at our colleagues, we are constantly amazed at their incredible work. We intentionally refine our craft, seek out smarter solutions, and want the work we create to be held up as the best. We don’t want to settle for great because we are so certain we can be excellent.
WE PARTNER
Listen. Understand. Act.
Our work is always the result of connecting humans together. We care for the people we work with, and the people our clients reach.. We believe the uniqueness of everyone we work with is valuable, and our world is made better by learning from the everyone.
WE MAKE
Innovation meets perspiration.
We are excited about bringing great ideas to life (wherever they come from), and we are always ready make them happen. We will be the first to write on the blank page; to take the next best action; to build consensus and launch something game-changing.
Recognized as a Great Place for Working Parents
Since 2021, Social Factor has been recognized as a top workplace for working parents, reflecting our commitment to building a flexible, supportive, and family-friendly environment.
We believe great work happens when people are supported both professionally and personally. That’s why we continue to invest in policies, flexibility, and benefits that help parents thrive at every stage of their careers.
Life at Social Factor
Get a glimpse of the people, moments, and connections that make Social Factor a great place to work.
The Future of Social is Here
From in-the-know community managers and strategic account managers to insights-driven analysts and social operations experts, we’re building a team ready to take on the challenge of what’s next in social and digital.
At Social Factor, you’ll work alongside a collaborative global team supporting some of the world’s biggest brands, live events, and online communities. Think you have what it takes?
Apply today!
See What Our Team Has to Say
The best way to understand what it’s like to work at Social Factor is to hear directly from the people who work here. Explore employee reviews, insights, and experiences on Glassdoor to learn more about our culture, leadership, and remote-first work environment.