Human Connection, Digital Scale.

Creating value by humanizing the digital customer experience

See our services

our services.

Today’s customer journey is inherently digital and increasingly social. Social Factor brings the experience and perspective of our team to turn world-class enterprise technology into personalized brand interactions. We capture attention, engage digital communities, and support digital transformation to unify your customer journey.

DIGITAL
CONTENT


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community
management


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Strategy
and Insights


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Our Clients.

We’ve been proud to create an impact in the digital communities of these amazing brands.

Our Results.

  • Managing
    4+ million
    impressions and 10,000 followers
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  • Moderating
    4000+
    posts during the big game
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  • Identified/closed
    700+
    security vulnerabilities
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  • Increased Responses
    726%
    in less than 90 days.
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  • Online connection
    leads to offline rescue
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Our Blogs.

05.10.2019
How to Build a Social Media Ambassador Program
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12.10.2019
4 Best AI Chatbots to Take your Brand…
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01.09.2020
Resolutions Brands Should Make on Social Media
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