At Social Factor, our first priority is understanding you and your brand. By getting to know where you’ve been and where you want to go, we can utilize the right digital tactics to take your brand to the next level.
A winning strategy delivers your brand’s message to the right people, in the right places, at the right time. By leveraging the latest, most relevant digital trends and tools, our team of experts designs a customized digital strategy that provides measurable, sustainable success for your brand. By taking a targeted approach and finding opportunities your brand might be missing online, we create a collaborative environment where your success is our success.
Understanding your audience is key to creating content that resonates. We utilize industry best practices and the latest technologies to tell your story in a way that informs, engages, entertains and ultimately, converts your audience from prospects to customers. By developing the right mix of content, we earn the right to sell, so your audience is more likely to see your call to action and take advantage of the opportunity.
When it’s essential that your brand’s message is delivered online to a specific audience, you need a targeted digital media plan that drives awareness and conversions. We take into consideration every step of your customer journey to see how digital fits into your messaging strategy. After execution, our team analyzes results and identifies optimizations to drive efficiency and success.
Online audiences demand transparency and real-time engagement, and that’s why developing customer relationships through social care is so important. Managing your social media channels in a way that leads to brand loyalty and advocacy requires understanding your audience, maintaining a consistent brand voice, and developing a strategy for audience engagement. We care for the communities you’ve worked so hard to build by identifying opportunities to create conversation and answer questions, closely monitoring for sentiment trends and insights, and responding to brand love.
Today’s digital landscape is overrun with every type of number imaginable, but what data really matters to your brand’s bottomline? We break through the noise to find what matters to you and deliver regular reporting that provide metrics and insights to track progress as we optimize our efforts.
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