Strategy and Insights
How to Build a Brand Ambassador Program
8 Unfortunate Social Media Missteps and How to Avoid Them
When to Hop Aboard the New Platform Bandwagon
As of 2021, over 3 billion people will use social media, according to Influencer Marketing Hub. There are currently over 2.32...
Chatbots are Essential for Today’s Customer Care
The idea of a chatbot managing customer care might seem far-fetched, but it’s already as integrated into our daily lives as...
Should My Brand be Proactive or Reactive on Social Media?
You have a great product or service. You know your target audience. You’ve created a great marketing campaign. Simply put, you...
Does Your Digital Strategy Need a Refresh?
At Social Factor, we believe the gap between traditional and digital marketing is narrowing. Today, digital communications touch every demographic in...