Interactive Live Event Management

At Social Factor, we’ve developed a unique playbook that empowers brands to engage and interact with their communities online during an event. This interactivity extends beyond the fans, connecting the community and brand like never before.

It Starts With Moderation

It is, after all, the key to creating a great digital live event experience. Before our team even touches a keyboard, we must understand the event. We take time to prep for every scenario and build an infrastructure custom-tailored to the brand and its community.

Next, We Elevate the Experience

This starts with assessing the demographics and understanding what fans are expecting so we can deliver. We use this information to build a community, then increase interactivity with custom polls, content, and questions, uniquely making the community part of the action.

Our Work Doesn't End With the Event

Discovering ways to “be best” is part of our commitment. To do this, we review participant feedback and identify areas of improvement. We engage the team to gather insights and modify our strategy before taking our recommendations back to the brand. For us, it’s all about crafting a next-level framework for ongoing interactive event excellence. There is no final curtain, only time to prepare for the next show.

Let’s Connect

Ready to build an audience that is resilient, responsive, and reliable? Take the first step in unlocking human-powered digital customer experiences by getting in touch with us today.

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