Solutions
If you know the problem, you can design a solution. Our Diagnostic process is designed for those moments when you know something is wrong, but you’re not sure what it is.
At Social Factor, we’ve developed a unique playbook that empowers brands to engage and interact with their communities online during an event. This interactivity extends beyond the fans, connecting the community and brand like never before.
For big brands and large global enterprises today, having a fully functional enterprise social media operation — integrated with digital marketing — is not only an operational imperative, it’s also critical for business. Why? Because without it, the risk of real security and compliance issues greatly outweigh inherent brand reputation rewards.
Some brands need an economical moderation solution to do simple work, absent the budget for a fully loaded moderation program. That’s why we offer our efficient, effective “Level 1” Social Care services, with capabilities for around-the-clock monitoring for your brand.